Empathy + Social Insight for Human-Centred Design Micro-certification

In this micro-certification, participants will learn about why you need to develop an understanding of the people you are designing for, and how—through observation, empathy & social research—you will be able to define the problem or opportunity to focus on, identify and evaluate complex challenges and opportunities at the intersection of design, technology, and social theory.

Learning Outcomes:

  • Employ a basic design vocabulary of elements and principles as related to human-centred design.
  • Consider relevant ethnographic research methods to understand people and context for uncovering insights.
  • Identify and evaluate complex challenges and opportunities at the intersections of design, technology, and social theory.


This Micro-Certification is delivered online only and requires a minimum of 20-26 hours of commitment with readings, exercises and application organized into 4 Modules.

The Empathy + Social Insight for Human-Centred Design Micro-Certification has been developed in collaboration with our industry partner Myant Inc. with support from eCampusOntario.

Myant Inc. is the leader in the computing textile industry and pioneers in the development of functionalized garments that positively impact health care diagnostics and interventions.

Earning Your Micro-Certification Badge

As part of the modules in each micro-certificate, you will complete assignments and exercises outlined in each micro-certification. These build towards the required evidence for each micro-certification that is submitted at the end of the micro-credential modules.

Successfully demonstrated application the key outcomes as part of the required evidencing will be recognized with a digital badge for the specific micro-credential. A link to the badge will be sent via email that can be added to resumes and posted on social media platforms.

What is micro-certification?

Micro-certification is a new model that uses short, focused credentials to verify mastery of a skill or competency, and is designed to target high-demand skills, leading to faster hiring.

The process offers a digital credential, which is the official certification of the acquisition of an individual’s skills or capabilities. It is awarded in a digital form, which is verified, secure and shareable with peers, employers and educational providers.

Why micro-certification now?

Micro-certifications can be used to recognize both vertical and transversal skills. Coupled with the in-depth learning obtained in a field of study, micro-credentials can be used to present a more holistic view of an individual’s abilities and achievements.

In today’s fast-changing workforce and emerging gig economy, a nimble recognition system is essential for both professionals and employers, who are increasingly moving towards skill or competency-based hiring.

To learn more about Micro-certification, please visit the eCampusOntario website.


Additional Details