FREQUENTLY ASKED QUESTIONS

For cancellation, withdrawal and course transfer policies, please see our Policies Section
Please contact the Office of Continuing Studies at continuingstudies@ocadu.ca if you have any questions.

REGISTRATION

How do I register?
I've registered for a course before, but I didn't need to create an ID. Do I need one now?
Is it possible to reserve a space, or to register for a course and pay later?
How do I know if there is room in a particular course?
When is the deadline for registration? Can I register with the instructor the first day of class?
How many students do you need to run a course?
Can I attend the first class to see if I like it before I register?
Can I audit courses in Continuing Studies?
The course I want is full. How do waiting lists work?
How do Advance Notification Lists work?
How do Gift Certificates work?

COURSES

How many students are in each course?
Where can I find a course outline?
The course I'm interested in has more than one section. Do I have to register for all of them?
Do I have to be an OCAD U student or alumnus to register for courses in Continuing Studies?
Can I apply the non-credit courses I take in Continuing Studies for credit towards a degree program at OCAD U?
Will I gain admission to OCAD U degree programs if I take courses in Continuing Studies?
Will the courses I take in Continuing Studies affect my GPA at OCAD U?
Will a course or certificate in Continuing Studies help me get a visa?
What do I get when I complete a course?
Do I get a tax receipt for a Continuing Studies Course?
Do First Nations students receive tax exemption for Continuing Studies courses?

MATERIALS, SOFTWARE, & FACILITIES

Do I need to purchase materials for my course?
How do I access the course content online? 
I'm taking an online course. Where and when do I log in for my first session?
Will I be issued an OCAD U Student card?
Are Continuing Studies students eligible to receive student discounts on art supplies or software?
Can I take books out of the OCAD U library?
Can I use the studios and computer labs outside of scheduled class times?

REGISTRATION

To register for courses online:

  • Select your course and click the "Add to Cart" button for the section time and date you wish to register for.

  • When you have selected all the courses you want to register for click the "Checkout" button. You will be prompted to log in or create a new account. 

  • Please tell us how you heard about the course, and check off that you have read and understand our Registration Policies, which includes our refund policy.

  • Registration is not complete until payment is received in full. Please ensure that all fields are filled in accurately and that the billing address matches the address from your credit card.

  • Submit your payment. When the payment goes through you will be receive a course confirmation and purchase receipt by email. Please print these documents and keep them with you during class times.

To register for courses in person, or by phone:

  • Please visit our office at 285 Dundas Street West Office hours are from 9:00 a.m. to 5:00 p.m., Monday to Friday.

  • Invoices can be paid at the Finance Office at 230 Richmond Street West, 7th Floor between 8:45 a.m. and 4:00 p.m.

  • Once your payment is processed you will receive a course confirmation by email. Please print this document and keep it with you during class times.

I've registered for a course before, but I didn't need to create an ID. Do I need one now?

Yes. We have moved to a new registration system, so you will need to create an ID the first time you register for a course. Your password will be automatically generated and emailed to you.

Is it possible to reserve a space, or to register for a course and pay later?

No. Registration is not complete until you pay for your course. Once your course is selected, you will have 20 minutes to complete payment before the space is released to the next student.

How do I know if there is room in a particular course?

If the "Add to Cart" button is shown there is room in a course. It is recommended that you register early to avoid disappointment.

When is the deadline for registration? Can I register with the instructor the first day of class?

Registration for courses closes at 3 pm on the day that the course starts, or in the case of weekend courses, the Friday before the course starts. All registration must be completed in advance, it is not possible to register with the instructor on the first day. Please note that classes may be cancelled due to low enrollment. Students are advised to register early to avoid disappointment.

How many students do you need to run a course?

In general, we require a minimum of between 5 - 8 students to run a course.

Can I attend the first class to see if I like it before I register?

No. You must have registered and paid for a course in full before you can attend any classes.

Can I audit courses in Continuing Studies?

No, auditing is not allowed for Continuing Studies courses.

The course I want is full. How do waiting lists work?

If a course fills prior to the first class, students can sign up for a wait list, and will be automatically contacted if space becomes available. Each student has 24 hours to pay for the course before the space is offered to the next person on the list. If you are on the wait list for a course, please do not attend class.

How do Advance Notification Lists work?

If a student wants to be notified when a course will next be offered, he or she may register for the course's Notification List. When a new time slot is confirmed, students on the Notification List will receive an email with the dates and times, and will be invited to register.

How do Gift Certificates work?

Gift Certificates can be purchased for a course or in any denomination. Course tuitions range from $275 to $495 + HST. Gift Certificates can be purchased or redeemed by calling or e-mailing the Office of Continuing Studies at 416 977 6000 ex2321 or continuingstudies@ocadu.ca. The certificate can be mailed to the recipient or held at the Office on Contuing Studies for pick-up during our normal business hours. Gift Certificates may not be exchanged for cash or redeemed for credit courses, conferences, or other programming.

COURSES

How many students are in each course?

The number of spots per course is determined based on the course content, and the capacities of our studios and labs. Generally, our Digital Media courses can take up to 25 students, and our Art and Design courses can take up to 18 students.

Where can I find a course outline?We do not distribute course outlines.

If you have reviewed the course description, and have specific questions about a course, please contact our office.

The course I'm interested in has more than one section. Do I have to register for all of them?

No. If a course has two sections, it means that the same course is offered in two different time slots. Please feel free to register for the dates and times that work best for your schedule.

Do I have to be an OCAD U student or alumnus to register for courses in Continuing Studies?

You do not have to be an OCAD U student or alumnus to register for courses in Continuing Studies. Some classes have prerequisites, please see the detailed course description for more information. Please note that, with the exception of the Youth courses, our courses are designed for adult learners. Students under the age of 18 are only permitted to take Continuing Studies courses designated as Youth courses.

Can I apply the non-credit courses I take in Continuing Studies for credit towards a degree program at OCAD U?

No, these courses do not carry OCAD U credit.

Will I gain admission to OCAD U degree programs if I take courses in Continuing Studies?

No, acceptance into OCAD U degree programs cannot be attained by completing courses in Continuing Studies. You must apply for admission to degree programs through the Office of Admissions.

Will the courses I take in Continuing Studies affect my GPA at OCAD U?

Non-degree, non-credit courses taken in Continuing Studies will not affect your GPA for any degree studies at OCAD U.

Will a course or certificate in Continuing Studies help me get a visa?

Non-credit Continuing Studies classes do not entitle you to qualify for a visa. For more information refer to the Citizenship and Immigration Canada website.

What do I get when I complete a course?

Students that require documentation that a single course has been completed may request a Certificate of Course Completion. To qualify, students can miss no more than one class per course. To request a certificate, students must contact the Office of Continuing Studies.

Do I get a tax receipt for a Continuing Studies Course?

While OCAD University issues tax receipts for tuition for degree courses, Continuing Studies course fees do not meet the requirement by the Canada Revenue Agency to receive a T2202A tuition tax receipt. For more information please refer to Canada Revenue Agency guidelines.

Do First Nations students receive tax exemption for Continuing Studies courses?

Yes. The Office of Continuing Studies at OCAD U will honour the Point-of-Sale Exemption for the eight per cent Ontario component of the HST applied to Continuing Studies course fees. To be eligible for this exemption, students must make their course payment in person at the Cashier's office and present a valid Certificate of Indian Status identity card at the time of purchase.

MATERIALS, SOFTWARE, & FACILITIES

Do I need to purchase materials for my course?

Information on course materials is included with each course description.

How do I access the course content online?

As a Continuing Studies student, you will receive an OCAD U user account, which will grant you access to our online learning management system, Canvas, and our on-campus WiFi network, for the duration of your course. Instructors will post the course outline and may post additional course content in Canvas.  Your Canvas account will be enabled one week prior to the start date of your course. Please log in at https://canvas.ocadu.ca.  Your ID and temporary password are listed in the course confirmation you received by email when you registered.  Your ID begins with the letter "X" followed by 6 numbers. You can reset your password here: https://login.ocadu.ca/forgot. If you need further help, please contact us at continuingstudies@ocadu.ca.

I'm taking an online course. Where and when do I log in for my first session?

Online courses are delivered through a series of tutorials and related assignments which students may complete at their own pace on our Learning Management System, Canvas. The instructor is available throughout the course time period for questions and discussions. Learn more about what to expect in an online course at OCAD U As a Continuing Studies student, you will receive an OCAD U user account, which will grant you access to our online learning management system, Canvas, and our on-campus WiFi network, for the duration of your course. Instructors will post the course outline and may post additional course content in Canvas.  Your Canvas account will be enabled one week prior to the start date of your course. Please log in a https://canvas.ocadu.ca. Your ID and temporary password are listed in the course confirmation you received by email when you registered.Your ID begins with the letter "X" followed by 6 numbers. You can reset your password here:https://login.ocadu.ca/forgot. If you need further help, please contact us at continuingstudies@ocadu.ca.

Will I be issued an OCAD U Student card?

Continuing Studies students will not be issued OCAD U student cards. Your Registration Receipt will serve as proof of Continuing Studies status, so please keep it with you at all times while on campus. You may be asked to provide photo ID together with your receipt.

Are Continuing Studies students eligible to receive student discounts on art supplies

Continuing Studies Students may receive discounts on art supplies at Aboveground Art Supplies (located next door to the Main building) Students must present their Confirmation Receipt and another piece of ID. Please note that stock may be limited during peak periods.

Can I take books out of the OCAD U library?

Your Continuing Studies registration does not come with library circulation privileges. You may however, purchase a Special Membership from the Library Circulation Desk for a fee of $100/year; $50/6 months or $25/3 months. Students must provide the Library Circulation Desk with the Registration Confirmation letter to obtain a Special Membership card.

Can I use the studios and computer labs outside of scheduled class times?

Continuing Studies students are not permitted to use the art and design studios or computer labs outside of scheduled class times.