Office of Continuing Studies Registration Policies are listed below. IT IS THE RESPONSIBILITY OF EACH STUDENT TO READ AND UNDERSTAND THESE POLICIES BEFORE REGISTERING. Please contact the Office of Continuing Studies at continuingstudies@ocadu.ca if you have any questions.

General

Students are not registered for a course until they complete the payment process. Registration for courses is on a first-come, first-served basis. Unless otherwise indicated, students must be at least 18 years old to register for courses.

All Continuing Studies students must comply with OCAD U’s Respectful Work Learning Environment Policy.

Course Cancellation

While every effort is made to run our courses as scheduled, the Office of Continuing Studies reserves the right to cancel a course up to seven (7) days prior to the course start date, if there is not sufficient registration in that course. If it is necessary to cancel a course, every effort is made to contact enrolled students. If the course is cancelled, enrolled students will be given the option to transfer to another course or receive a full refund.

Withdrawal

If notification of withdrawal is received no less than five (5) days prior to the start of the course, a refund will be granted, less a 15% administration fee. Material fees are non-refundable. Students may withdraw from a course by phone or email. No refund will be given for withdrawal after the course start date unless an official exception is granted based on compassionate grounds, such as a death in the family, or a medical emergency. In such cases a written request for refund, accompanied by appropriate documentation from a third party must be submitted. Under no circumstances will refunds be granted for requests received after the end of a course.

Transfers

No transfers will be granted after course start date. To request a transfer to another course prior to the first class, please contact the Office of Continuing Studies. While there is no charge to transfer, you may be required to pay the difference in course or material fees. It is not possible to transfer to a course that has already started, or to a class that is full.

Campus Access

Continuing Studies students are only permitted in classrooms, computer labs, and studios on campus during their scheduled classes. Registered students will receive an official course confirmation by email. This document serves as an ID on campus. Students are advised to carry this document with them during class times and may be asked to present this document and photo ID to campus security. Continuing Studies students using the university's computing and networking facilities, must comply with OCAD U’s IT Acceptable Use Policy.

Access to Faculty

Continuing Studies faculty are professional artists, designers and technicians within their given fields. Our faculty do not have office hours outside of class time, and are not available to respond to inquiries from students or prospective students prior to the start of class. Each instructor will outline their availability to students at the start of each course. Students who repeatedly make demands of instructor time outside of these parameters, either in person or by email, will be removed from the course.

Contact List

When you register for a course or course notification, you consent to be added to the Continuing Studies contact list. You will receive email notifications about new courses, programs, special offers, and upcoming registration deadlines. To unsubscribe yourself from our contact list, please click: unsubscribe or email: continuingstudies@ocadu.ca. You may also unsubscribe at any time by clicking on the link at the bottom of our emails.